ExportersIndia Has An Instant Complaint Resolution Policy

3 months back, I associated with ExportersIndia.Com. It is a B2B platform where you can meet different business requirements. I joined them for the expansion of my business of animal feed supply. Everything was working fine- sufficient leads daily, queries resolution, order receiving, and all. Suddenly, everything came to a halt. I thought it might be a technical fault or a business slowdown owing to Covid-19 but the reason was different. Without a delay, I dropped an email stating help for the issue I was facing. I never knew that ExportersIndia.Com has instant resolution policy.

ExportersIndia Has An Instant Complaint Resolution Policy

I mentioned my query on the exportersindia.com/help. The details I shared included the issue, my website, member id, and city. Later on, I was contacted by a customer executive to whom I mentioned the issue. Within 48 hours, everything was resolved. As per them, it was a human error that caused the issue. Shouting at them was of no use because, being client-centric, they completed everything in 48 hours! I highly appreciate the dedication of ExportersIndia.Com towards its members.

By having a dedicated team is the best way to dissolve problem

Clearly no item or administration, rendered by a company or brand, would be ideal or nice. Some vital imperfections or irritating shoppers systematically want motivation to document a grievance. On the off probability that the recording procedure is not straightforward, a corporation can presumably lose its current client. A majority of loss of existing client base is that the rationalization of complicated objection documenting method. There are multiple reasons that incorporate deferred goals within the wake of recording complaints. By having a dedicated team of executives is the best way to dissolve this problem.

By having a dedicated team is the best way to dissolve problem

The process of filing grievance shouldn’t be complicated. A special page or space needs to be compelled to be created for recording the objection on the location or entrance itself. The grumbling space has to be compelled to incorporate the word furthest reaches of the grievance. Fields set apart with reference bullets like contact details and name of the client, nation, and email address. With this, it’ll be easier to contact the client once the grievance is resolved by the involved official from the workplace.

Complaint Resolution Strategy Must For Every Company

The reputation of an organization comes to existence when it provides the best resolution to the complaint with courtesy. And, it is not restrained till resolving complaints. The behavior with the customer, quality of services/products, rate chart, and punctuality are the prominent pillars on which the repo of a company stands. When any of the pillars get weak, the reputation comes at stake, and hence, the company becomes extra cautious of itself. Reputation is as fragile as glass and once it is gone, the company requires starting from scratch to rebuild it.

Complaint Resolution Strategy Must For Every Company

With an instant complaint resolution model, any company can upsurge in the market. It just takes the right strategy to implement and execute it. By resolving complaints on-time, a company affirms its place amid clients with credibility. However, if a company fails to resolve the complaint, which is a rare chance, it loses credibility in no time. Hence, a complaint resolution strategy is a must for every company in any domain.

ExportersIndia Complaint Guidelines

ExportersIndia.Com keeps undergoing technical transformations in order to provide user-friendly experience. For resolving queries and grievances of clients, ExportersIndia.Com has now added a complaint section where you can find a permanent solution in no time. By clicking https://www.exportersindia.com/complaint.htm , users will be redirected to ExportersIndia.Com complaints section. The page is designed for addressing the grievances professionally. To lodge a complaint regarding a service you have availed from ExportersIndia.Com, feel free to click the link and take an appropriate gesture. The page displays a complaint box where you can enter the complaint/grievance within 3000 characters. Moreover, sharing the details like a contact number, company’s name, email address, and country (in case of international client) are must.

ExportersIndia Complaint Guidelines

Clients can also share their review/experience, whether negative or positive, with ExportersIndia.Com. Being a user-friendly and client-centric entity in the Indian I.T industry, we aim at facilitating clients with the best experience. The feedback can be shared conveniently by visiting https://members.exportersindia.com/feedback.htm. This link redirects the user to ExportersIndia.com feedback/review section. The section displays a few dialogue boxes where you can pen down the review/feedback within 3000 characters. It is essential to note that all boxes marked with asterisks should be filled. The information acquired by our AI remains discrete and once you’ve submitted your review/complaint/feedback in the ExportersIndia.Com reviews section, our customer support executive will lift the same and get in touch with you.

Easiest Way To Submit Complaints At ExportersIndia

Consumers can easily file a complaint in case of any sort of grievances related to the services obtained from us through ExportersIndia.Com Complaints section. You can submit your complaint by filling our simple client complaint information form available at https://www.exportersindia.com/complaint.htm. You just need to fill the necessary details that include your full name, e-mail ID, mobile number, company name, country, etc., along with your complaint, which will be of maximum 3000 characters. We are available 24X7 at your service and will reach you immediately after receiving your complaint.You can check the Exportersindia Complaints section and register your complaint there. Also, you can register your complaint and seek redress from Exportersindia Feedback and Exportersindia Reviews sections. After receiving your complaint, our dedicated customer care executives will reach you and provide you an appropriate solution for the same. We always remain all ears to the grievances of the clients and resolve them within a minimum amount of time. Our customers can reach us through different mediums including e-mail, call and by providing feedback to which we instantaneously provide a response. We are always there to resolve all your grievances.